Contractor Claim Form

Contractor Claims Form

GENERAL INFORMATION
Date of Purchase*
MM slash DD slash YYYY
Company Name*
Name of Person Submitting Request*
First Last
Phone Number*
Email*
Enter Email Confirm Email
ORDER INFORMATION
Order Number*
Turf Type*
Total Square Footage Purchased*
Total Square Footage of Damage*
Product Issue (window burns and/or sun damage not covered)*
SERVICE REQUEST DETAILS
Installed
Install Date
MM slash DD slash YYYY
Install Address
City State / Province / Region ZIP / Postal Code
Turf Preparation (amount of time the turf sat in sun to allow expanding)
Foundation Preparation
Type of Install
Type of Infill
Type of Broom
FILE ATTACHMENT (ATTACH UP TO 5 PHOTOS + A COPY OF YOUR INVOICE)
Photo #1
Max. file size: 50 MB.
Photo #2
Max. file size: 50 MB.
Photo #3
Max. file size: 50 MB.
Photo #4
Max. file size: 50 MB.
Photo #5
Max. file size: 50 MB.
Copy of Invoice
Max. file size: 50 MB.
CAPTCHA

Creating Memorable Green Spaces™

Headquarters

12285 Pellicano Dr, Suite B4 El Paso, TX 79936

Mon-Fri 8 am-5 pm

Sat 8 am-1 pm

Text Order Info to: 833-235-9978

Phone: (915)845-9500

Dallas Location Now Open!

8811 John Carpenter Freeway Dallas, TX 75247

Mon-Fri 7 am-4 pm

Sat 8 am-1 pm

Text Order Info to: 833-235-9963

Phone: (214)764-0999

TURF PROS DISTRIBUTORS

PRODUCTS

BECOME A PARTNER

CONTACT US

Call Us

Online Order Wavier

Please review and acknowledge our custom turf cut, product & delivery waivers before completing your purchase.

Custom Turf Cut Wavier

Please read the following information carefully before placing your order.

Order Finality:
When artificial turf is custom cut to your online order specifications, all orders are final. This means once your order is processed and cut, it cannot be changed, canceled, or returned.

Order Recommendation:
To ensure you receive enough artificial turf for your project's requirements, we recommend adding 35% to the longest length in the area you plan to install the turf. This allowance accounts for any cutting, shaping, or fitting that may be necessary during installation.

Name

Check Box

By checking this box & typing your full name above, you acknowledge that you understand and agree to the terms stated above.

Product Wavier

Please read the following information carefully before placing your order.

Acknowledgment:
Turf Pros Distributors LLC is not responsible for improperly installed turf, including installations near extreme heat sources like fire pits or where reflective surfaces can damage the turf. Repeat customers acknowledge that their signature on this waiver applies to all future purchases from Turf Pros Distributors LLC.

Hold Harmless
The customer releases and discharges Turf Pros Distributors LLC, its agents, and employees from any claims or liabilities related to the use, transportation, storage, or installation of the turf.

Turf Inspection:
Customers or their installers must inspect turf for defects before installation. Any visible defects must be reported immediately to Turf Pros Distributors LLC. The company will not cover re-installation or material costs for unreported defects.

Name

Check Box

By checking this box & typing your full name above, you acknowledge that you understand and agree to the terms stated above.

Delivery Wavier

Please read the following information carefully before placing your order.

Curbside Delivery:
If you have selected to have Turf Pros Distributors deliver your purchase, you understand and agree that we only deliver your item(s) to the curb at the end of your driveway/sidewalk. Refund and/or credit toward product will not be given for deliveries delayed and/or not performed

I understand delivery is ONLY available Curbside. No exceptions. I understand this service does not include set up or assembly of items or removal of packaging materials nor taking it to the driveway, backyard, garage, etc...

Name

Check Box

By checking this box & typing your full name above, you acknowledge that you understand and agree to the terms stated above.

Contractor Claims Form

GENERAL INFORMATION

ORDER INFORMATION

SERVICE REQUEST DETAILS

FILE ATTACHMENT (ATTACH UP TO 5 PHOTOS + A COPY OF YOUR INVOICE)

Creating Memorable Green Spaces™

TURF PROS DISTRIBUTORS

PRODUCTS

Artficial Turf

OxyTurf

H20 Flow™

Artifical Living Walls

Installation Accessories

BECOME A PARTNER

CONTACT US

Email Us

Call Us